The Patient Accounts Coordinator will be responsible for ensuring efficient, timely and accurate administration of all patient accounting activities.
Patient Accounts Management: Oversee patient account processes and activities including reviewing and analyzing patient accounts to ensure the following:
Verification of proper reimbursements.
Analyzing insurance claims.
For other projects not limited to patient accounts auditing, the incumbent will prepare, review and follow up on revenue cycle reports.
Manage the identification of account errors and work to promptly correct those errors. Develop best practices to prevent their reoccurrence.
Accounts Reconciliation: Manage the daily and bi-weekly deposits and cash payment vouchers for patient account transactions. Review with the Assistant Directors for approval. Review University financial reports for accuracy of deposits and take immediate corrective action as required. Determine and post insurance checks and Electronic Fund Transfers (EFT) immediately. Allocate checks accordingly and reconcile bi-weekly cash collection analysis with DCC patient fees accounts and review with the Director or Assistant Director.
Customer Service: Under the direction of the Director and Assistant Director, lead customer service issues within the Revenue Cycle Management team in providing service to 18,000 active patients, so a high standard of customer service is expected.
Resolve complex billing questions, insurance questions, department questions for individuals at the DCC.
Manage patient payments.
Research billing issues and recommend resolutions.
Supervisory Responsibilities: The incumbent must coordinate the personnel and business aspects for contractual temporary agency employees. This includes:
General supervision of temporary agency employees.
Schedule and assign work to the temporary agency employees.
Approve time sheets for temporary agency employees.
Ensure timely onboarding process for temporary agency employees.
Other duties or projects as assigned as appropriate to rank and departmental mission.
Required Qualifications: Bachelor's degree and at least two (2) years of full-time healthcare billing experience in a dental and/or medical office setting or, in lieu of Bachelor's degree, an Associate's degree with at least four (4) years of full time dental office billing/accounts experience. Knowledge in Microsoft Office Applications.
Preferred Qualifications: Experience in an educational/institutional dental and/or medical setting. Experience with data entry and claims processing. Knowledge in HIPAA. Knowledge in dental coding and billing. Proficiency in dental billing systems. Two (2) years in a supervisory role.
Special Notes:Resume/CV should be included with the online application.
In accordance with the New York State Department of Health (DOH) regulation that all hospitals and nursing homes "continuously require all personnel to be fully vaccinated against COVID-19," Candidates who are not already partially vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol, including booster vaccines. Candidates who are partially vaccinated, but not yet fully vaccinated, must complete their vaccination series within three (3) calendar days of job offer or in accordance with vaccine manufacture protocol, whichever comes later.
The regulation also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The regulation allows for limited exemptions with reasonable accommodations, consistent with applicable law.
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements:
Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 5 panel drug screen*
Successfully complete a Background Check investigation.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
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Official Job Title:TH Staff Assistant I
Department/Hiring Area:Dental Clinic
:Day ShiftShift Hours:8:30 AM - 5:00 PMPass Days:Sat, Sun
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