Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
Serves as an Insurance and Billing Associate for the Towson Unviersity Health Center, a multi-practitioner college health facility. This position includes moderately complex accounting and clerical procedures involved in medical billing and coding, and responsibility for performing a variety of medical insurance and related financial record keeping, use of medical software, as well as excellent customer service skills. Also serves as the back-up personnel for the front desk at the Health Center, which includes scheduling appointments, answering phones and invoicing patient charges.
Responsibilities and Duties
Verifies and inputs patient health insurance coverage; reconcilles payments and balance bills the appropriate accounts to maximize collections; collects and compiles electronic claims and interfaces information to student health insurance companies through third party billing company; communicates with insurance companies regarding unpaid/underpaid claims and denials; and provides customer service to Health Center patients regarding insurance and billing questions and issues. Uses electronic medical record system for updating and retrieving information regarding patient demographics and insurance eligibility from files and databases; cross-trained to perform medical records duties during busy times at the Health Center. Serves as the back-up medical receptionist at the front desk of the Health Center. Schedules appointments, checks patients in and out, invoices patient charges, answers phones and provides the first departmental contact for all patients, guests, and visitors.
Qualifications and Skills
High school diploma or equivalent.
One year of accounting clerical experience.
Ability to perform moderately complex accounting and clerical duties.
Knowledge of customer service standards when dealing with the public, employees, patients and parents.
Experience with Microsoft Office applications, multi-line phone systems, copiers, scanners and fax machines.
Experience working in a health care facility, and experience with electronic medical records a plus.
Certification in Medical Coding and Billing.
Knowledgeable in the application of medical office practices, procedures and equipment.
Experience or familiarity with insurance payments, insurance verification and explanation of benefits.
Familiarity with HIPAA policies and standards related to the confidentiality and security of medical records.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Salary and Benefits
$33,997 annually and full University benefits that include annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Applicants with TU or USM service may receive salary credit. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.
If you are motivated, innovative and team-oriented, we would love to hear from you. For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days.
The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.
The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).