What does a fantastic Technical Solutions Consultant do? As a Technical Solutions Consultant within the Institutional Sales group, you will provide enterprise - level sales consultation with clients to proactively drive value-based technical solutions and capabilities during the sales process. Success in this role will help to boost competition displacement on strategic sales engagements. You will also have the ability to influence product development leadership on the enterprise-level innovation road map strategy. Through thought-leadership, technical-excellence, and knowledge of complex solutions encompassing multiple products and services, you are driving the overall success of Fiserv.
To be successful in this role, you will:
Provide technical sales support for complex, strategic, international, commercial mid-market, and enterprise-level sales opportunities across sales verticals
Obtain/maintain a detailed level of knowledge of existing (and in-development) enterprise solutions, products, and services
Participate in client discovery sessions to identify and document customer existing processes, pain points, and strategies
Facilitate internal and external technical discussions between product, platform specialists, sales, and partners to define and enhance solutions that span across the firm
Examine and interpret platform specifications to address client requirements
Review and confirm proposed solutions to ensure client technical requirements are aligned
Reduce time to revenue by providing quality handoff to onboarding and service resources
Provide technical solution input for client RFPs/RFIs
Engage with sales to monitor industry trends and track deal involvement
Basic qualifications for consideration:
3+ years of experience in technical support, implementation, and/or product development with strong consultative and strategic sales support skill sets.
3+ years of experience in electronic payments services and technology solutions. Familiar with functions of hardware, software, and network systems.
Demonstrated ability to speak to a spectrum of innovative solutions to shared Merchant/Issuer business needs and emerging market trend
Ability to travel 30%
High School diploma or equivalent required; Bachelor's degree preferred
The merger agreement under which Fiserv acquired First Data has crafted one of the world's leading payments and financial technology providers. We offer leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover(tm) cloud-based point-of-sale solution.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.