Job Board

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

This position will help pharmacist and nurse managed patients within anticoagulation, helping with day to day clinic activities 

Assistance with management of all perioperative scheduling

• Generate pool for clerk to route all procedures
• Update pharmacist’s perioperative work queue
• Gather all necessary information – From patient or proceduralist
  • Anticoagulation provider information and contact
  • Proceduralist information and contact
• Triage all messages regarding perioperative notification
• Manage all heart cath lab case messages
• Manage GI periop report

• Gather Medical Records
  • Labs
  • Progress notes

• GI perioperative scheduling and report
  • Call patient to verify taking anticoagulant and agreement to proceed with procedure
  • Outside provider clearance form
    • Fax form
    • Follow up with physician’s office
    • Notify pharmacist of result
  • GAP report

• Prior Authorization assistance
  • Gather all information need for PA
  • Contact pharmacy or insurance company to initiate PA
  • Follow up and update pharmacist of PA status

• Assistance with maintaining reports
  • Run enrollment report
  • Run deceased report

• Provide phone triage of incoming clinic calls for Anticoagulation Customers. Including creating Telephone encounter and route to appropriate Pharmacist, nurse, Provider.
• Referral support, including screening and schedule enrollment appointments.
• Data entry, including retrieval of outside labs and appropriate distribution of patient results. 
• Preparation and distribution of patient education materials and other general office functions.
• Preparation of Home INR Monitor orders and faxing signed order to monitor company.
• Manage Visiting Nurse orders, obtain provider signature and fax to VNA
• Home Monitoring
• Schedule for New Anticoagulation enrollment / arriving phone call appt. or visit
• Assistant in any other clerical functions by request as well help with training new hires.

• High School Diploma or GED.
• 3 – 4 years of experience.
• Knowledge of basic medical terminology.
• Prior experience performing complex scheduling.
• Familiarity with obtaining medical records or professional medical billing.
• Financial counseling experience for healthcare patients.
• Exceptional interpersonal skills and ability to work well within a team setting.
• Communicates effectively.
• Demonstrates active listening, written, verbal and information technology skills.

• Experience working within a large, complex health care setting.
• Familiarity with UMHS electronic medical record systems.
• Knowledge of University policies and procedures.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.