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VP of Customer Excellence
Dwolla’s VP of Customer Excellence is an experienced strategic leader who will coach, guide, grow and develop our Customer Excellence teams.  This executive has a customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum.    This role possesses a strong background in customer research and analytics techniques, customer strategy, process improvement, and building, developing and scaling teams. This position is responsible for knowing and understanding Dwolla’s customer base and keeping them top-of-mind as they develop world-class customer excellence programs that focus on their success, engagement, retention


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