What does a great Senior Certification Analyst do for Fiserv?
This position is responsible for managing the overall certification process, includes EMV and Rapid Connect. This role assists Mid-Market and National merchants and Independent Software Vendors (ISVs) in coding to First Data (Fiserv) Specifications to assure all electronic transactions process to receive the maximum number of approvals, qualify at the best interchange rate and receive the least amount of chargebacks and fines from the Brands.
Ensures the successful execution and completion of certification and testing functions for products, systems, processes and/or files. Reviews and analyzes requirements, creates test scripts, reviews and analyzes message formats, performs low and/or high-level testing and reports on testing status and results. Identifies and recommends process improvements to management. Updates documentation and specifications.
In this role, you can look forward to:
Great team atmosphere. Will work on moderately complex, to complex, projects. Provides testing and technical coaching to less experience staff.
Ability to work under pressure and with minimal supervision. Requires a high amount of independent discretion and decision-making. Works independently with functional and business units.
Employee recognition program Living Proof- Recognizing our values in action.
Basic Qualifications for Consideration:
5+ years of related testing or technical experience.
Bachelor's degree preferred but not required.
Strong knowledge of transaction processing formats.
Strong knowledge in assigned functional area of support (PC, Terminal, Vendor, or Internal Products) as well as telecommunications and operating systems.
May be required to have strong programming, shell script, JCL and/or data file analysis knowledge.
Strong knowledge of industry association rules and products and services offered to customers.
Strong understanding of business processes and functions. North mainframe experience a plus.
Daily job requires a working relationship with internal business partners, i.e.: Compliance, Front and Back-end developers, TCoE, Product, Integrated Partners and Business channels.
Proficiency in MSOffice Products especially Outlook, Word, Excel, PowerPoint, and MS-Project.
Ability to manage rapid change in a diverse and fast-paced environment. Determination and drive to continually follow-up and validation information. May require working some weekends and after business hours to support channel client project requirements.
Debug authorization, settlement and communication protocol errors and message format. Throughout the lifecycle of the project you may be required to troubleshoot and investigate prior opening a Defect request. Performing due diligence to effectively troubleshoot independently prior to engaging management.
Excellent Verbal Communication Skills to lead calls with Clients, Internal resources, and Management team.
Providing business and technical requirements to Client and internal resources.
Commitment to be part of the team and to support others in making the wider team a success. Must take initiative in building a network of contacts within Fiserv, interfacing with multiple IT groups and business units.
Preferred Qualifications for Consideration:
Preferred experience North Mainframe applications
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.