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Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher). Two (2) years of full-time healthcare billing experience in a dental and/or medical office setting. Knowledge in Microsoft Office Applications.

Preferred Qualifications:
Experience in an educational/institutional dental and/or medical setting. Experience with data entry and claims processing. Knowledge in HIPAA. Knowledge in dental coding and billing. Proficiency in dental billing systems. Two (2) years in a supervisory role within a dental office.

Brief Description of Duties:
The Patient Accounts Coordinator will be responsible for ensuring efficient, timely and accurate administration of all patient accounting activities.

Patient Accounts Management:
Oversee patient account processes and activities including reviewing and analyzing patient accounts to ensure the following:

• Prior approvals.
• Verification of proper reimbursements.
• Analyzing insurance claims.
• Payment resolutions.
• Documentation.
• For other projects not limited to patient accounts auditing, the incumbent will prepare, review and follow up on revenue cycle reports.
• Manage the identification of account errors and work to promptly correct those errors. Develop best practices to prevent their reoccurrence.

Accounts Reconciliation:
Manage the daily and bi-weekly deposits and cash payment vouchers for patient account transactions. Review with the Assistant Directors for approval. Review University financial reports for accuracy of deposits and take immediate corrective action as required. Determine and post insurance checks and Electronic Fund Transfers (EFT) immediately. Allocate checks accordingly and reconcile bi-weekly cash collection analysis with DCC patient fees accounts and review with the Director or Assistant Director.

Customer Service:
Under the direction of the Director and Assistant Director, lead customer service issues within the Revenue Cycle Management team in providing service to 18,000 active patients, so a high standard of customer service is expected.

• Resolve complex billing questions, insurance questions, department questions for individuals at the DCC.
• Manage patient payments.
• Research billing issues and recommend resolutions.

Supervisory Responsibilities:
The incumbent must coordinate the personnel and business aspects for contractual temporary agency employees. This includes:

• General supervision of temporary agency employees.
• Schedule and assign work to the temporary agency employees.
• Approve time sheets for temporary agency employees.
• Ensure timely onboarding process for temporary agency employees.
• Other duties or projects as assigned as appropriate to rank and departmental mission.

Special Notes:
This is a full time appointment. FLSA Non Exempt position, eligible for the overtime provisions of the FLSA.

Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are cancelled, and the campus is working on limited operations in an emergency.

In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes "continuously require all personnel to be fully vaccinated against COVID-19," Candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA .

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