Our Global Technology Infrastructure group is a team ofinnovators who love technology as much as you do. Together, you'll use adisciplined, innovative and a business focused approach to develop a widevariety of high-quality products and solutions. You'll work in a stable,resilient and secure operating environment where you-and the products youdeliver-will thrive.
As an experienced Infrastructure Support professional, yourrelentless dedication to innovation will have a positive ripple effect on bothinnovation and the people who make it. You'll put your experience to workacross the board, leading an incredibly talented team in areas like ChangeManagement, Incident and Problem Management. You'll be responsible formanagement communication and client relationship management. You'll use yourcritical thinking skills to establish the team's functional goals and setpriorities and objectives that align with our overall strategy. You'll overseeareas like incident management, change management, impact identification,management communication, Risk and Controls, client relationship management,service improvement, discovery/gathering/documenting of business needs and dataand requirements. You'll coach, manage and mentor people, both in-house and inworking collaboration with our talented and dedicated problem-solvingtechnologists across the JPMorgan Chase & Co. global network.
In this role you will be expected to act as a primary customer interface for day-to-day issues and queries around the ESX estate and VMware offerings. You are responsible for coaching and mentoring less experienced team members as well as leading root cause analysis meetings as part of process and environment improvements. You will also be working closely with peer teams to deliver high availability and optimum performance for our customers.
This role requires a wide varietyof strengths and capabilities, including:
BS/BA degree or equivalent experience
Expertise in service, functional area orInfrastructure supported and interdependencies
Advanced knowledge of risk and controlslandscape, ensuring company-wide standards are met
Ability to set and drive the business' strategicdirection to deliver technology that meets internal and external needs
Knowledge of financial control and budgetmanagement
Enterprise class experience as a VMware ESXi system administrator in a large scale high availability environment
Experience administering CISCO Unified Computing System (UCS)
Advanced understanding of Unix, Linux, and Microsoft Windows
Be familiar with the VMware vCOPS and vROPS toolsets
Proficient with Python and/or Powershell
When you work at JPMorgan Chase & Co., you're not justworking at a global financial institution. You're an integral part of one ofthe world's biggest tech companies. In 20 technology centers worldwide, ourteam of 50,000 technologists design, build and deploy everything fromenterprise technology initiatives to big data and mobile solutions, as well asinnovations in electronic payments, cybersecurity, machine learning, and clouddevelopment. Our $10B annual investment in technology enables us to hirepeople to create innovative solutions that will are transforming the financialservices industry.
At JPMorgan Chase & Co. we value the unique skills ofevery employee, and we're building a technology organization that thrives ondiversity. We encourage professionalgrowth and career development, and offer competitive benefits andcompensation. If you're looking to buildyour career as part of a global technology team tackling big challenges thatimpact the lives of people and companies all around the world, we want to meetyou.
Internal Number: 6376796
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