The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: February 14, 2019
Financial Operations provides a wide-range of financial services. These include Accounts Receivable, Cash Handling & Banking, and Accounts Payable. Cash Handling & Banking Services provides a range of services to campus, including bank deposit handling and recording, credit card merchant services, electronic payments, the Human Subject Prepaid Card Program, and the Petty Cash Program.
This position is recognized as the Campus Credit Card Coordinator. This position provides central campus oversight and coordination to 140+ campus departmental merchant accounts handling over $120 million in annual credit card sales. In partnership with campus IT data security, the coordinator ensures merchant transaction compliance with Payment Card Industry Data Security Standards (PCI:DSS) and all other regulations, requirements and policies related to credit card acceptance.
Applies advanced financial services and business operational concepts to perform highly complex technical analyses. Advanced understanding of credit card industry practices and organizational policies and procedures to resolve highly complex or difficult assignments.
Recognized by campus as an expert in the appropriate handling of sensitive credit card data. In partnership with campus data security personnel, assess, recommend, and participate in implementing new systems and business processes to be used by campus departments accepting credit card payments. Participates in audits of internal records and processes.
Responsible for providing analyses for highly complex budgetary, financial and resource projects, often dealing directly with major department managers. Advise campus departments with determining the most appropriate and cost effective technologies and business processes for handling credit card data based on business needs; research options and provide guidance to merchants with upgrading cash-handling software and equipment.
Acts as liaison between campus departments, UC Office of the President, UC's acquiring bank, UC's card processor, UC's PCI data security assessor, and various third-party application providers who handle the campus's credit card transactions.
Serves as a project manager or subject matter expert on initiatives related to the campus's credit card environment. Participates in the analysis and design for new services or financial operational systems or processes that have critical campus-wide impact.
Initiates and designs summary reports and background materials regarding a wide variety of internal and external policies and regulations to address a range of issues such as regulatory compliance, recovery of cash, risk management, and the organized implementation of new services, procedures and/or policies.
Interprets related policies and advises campus departments accordingly. Recommends changes to policies and establishes procedures that affect the campus's card acceptance environment. Ensures compliance with federal and state requirements. Stays abreast of card industry issues, trends and technologies. Ensures card acceptance solutions used by campus departments maintain compliance with Payment Card Industry Data Security Standards (PCI:DSS).Participates in related system-wide meetings, conference calls and initiatives.
Develops and implements financial transaction processes and procedures; trains campus cash-handling staff on best practices. Ensure merchants establish and follow PCI compliant procedures; provide expertise, training, documentation, manuals/job aids; website information, email announcements, and other communications to the merchant community. Assist merchants with developing procedures for transaction entry and reconciliation; troubleshoot data discrepancies and effect corrective action.
May back up those who perform specialized tasks or activities. Provides support to the overall success of the Accounts Receivable and Cash-handling team.
Advanced knowledge of credit card handling concepts, policies and procedures, as well as related data security and regulatory/industry compliance requirements.
Knowledge of campus and system-wide financial systems, processes and procedures.
Understanding of system interfaces and data management protocols.
Knowledge of financial data management and reporting systems.
Ability to identify, develop and implement business processes, practices and procedures for improved program performance.
Ability to plan strategically and establish and achieve goals.
Advanced skills using Microsoft Office and common desktop/web applications.
Strong inter-personal skills and ability to work effectively across the organization at all levels.
Sophisticated service orientation.
Ability to multi-task effectively in a varied, high volume environment.
Sound judgment and decision-making.
Critical thinking and creative problem solving skills.
Effective verbal and written communication skills.
Analytical skills sufficient to develop and implement financial data management and reporting systems.
Skills in project management, leadership, and process re-design.
Bachelors degree in related area and/or equivalent experience/training.
Payment Card Industry Professional (PCIP) certification preferred.
Salary & Benefits
The salary range for this position is $75,000-$85,000, commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.