Classified Title: Pro Fee Supervisor Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: $40,019-$52,000 Employee group: Full Time Schedule: Mon - Fri 40 hours Exempt Status: Salaried Exmpt Location: 04-MD:School of Medicine Campus Department name: 10003404-SOM Ane Production Unit Billing Personnel area: School of Medicine
Position will supervise the Accounts Receivable Staff responsible for ensuring that all third-party reimbursement is at expected levels. Will work directly with Dept. Management to help resolve any Third Party Reimbursement issues. Provide staff oversight for the submission of both paper and electronic claims to all primary and secondary third-party payers. This individual will assist in developing office policies and procedures, serve as a lead for troubleshooting, problem solving and will be expected to exercise independent judgment. Will be responsible for completing key tasks as needed and defined by department management.
Requires a thorough understanding of medical billing and experience using the appropriate billing system. Must possess excellent communication and customer service skills with the ability to work well under pressure. Maintain strict confidentiality of staff and patient information. Promote team work and identify areas of improvement and recommend coordinated actions to bring about changes. Any other duties as assigned.
Interviews, and makes recommendations for hiring, termination, and other performance related functions.
Provides direct staff supervision to include training, orientation, maintaining work schedules, and assigning workflow.
Monitors the quality and productivity of staff and documents performance and disciplinary actions as needed.
Communicates with patients, physicians, insurance companies and other departments as applicable.
Exercises discretion and good judgment in resolution of daily issues.
Assists with controlling expenditures, purchasing, payroll, record control and other administrative activities.
Assists with developing, interpreting, monitoring, implementing and maintaining CPA Policy and Procedures.
Develops and prepares financial and statistical reports for management and CPA analysis.
Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
Working knowledge of JHU/ PBS Billing Applications.
Professional & Personal Development:
Participate in on-going educational activities.
Assist in the training of staff.
Keep current of industry changes by reading assigned material on work related topics.
Complete three days of training annually.
Supervision of Others:
Will provide direct supervision of assigned staff.
High school diploma/GED required, and Associate Degree or higher level degree preferred.
CPC certification required
Requires a minimum of five (5) years of experience in a medical billing environment including one year lead or supervisor experience required.
Strong organizational and analytical skills.
Excellent organizational skills.
Aptitude for figures and attention to detail.
Ability to interact effectively.
Capable of meeting deadlines and working well under pressure.
Knowledge of PCs and PC applications.
Excellent interpersonal, communication and customer service skills required.
Knowledge of JHM and JHU/ PBS billing applications.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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