Business Operations Coordinator - New Hyde Park, NY
February 13, 2018
NEW HYDE PARK, New York
Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.Obtains accurate records, patient demographic and insurance information in the billing and PAI systems for multiple units. Works on multiple platforms to obtain benefit verification and authorization from insurers to facilitate prompt and appropriate payment for hospital services. Collects payments and educates patients about the Financial Assistance program.Primary Responsibilities:Utilizes PAI system to complete complex elective, urgent and / or preregistration work lists of accountsContacts insurers to verify patients' insurance benefits, utilizes insurance websites and other means of electronic insurance verification (HDX) to obtain all information necessary for securing patient accounts. (Coordination of benefits, benefit coverage / limits, copay / deductible amounts, and authorization.)Secures authorizations for admissions and procedures when necessaryCommunicates professionally and courteously with patients and family members while obtaining or clarifying demographic information and / or insurance benefits and / or financial responsibilityCommunicates the hospitals collection policy and collects self-pay and copay obligationsUtilizes Health Pay 24 to collect paymentsEducates uninsured / under insured patients about the financial assistance programInsures high quality information is recorded in systems at all times
Required Qualifications:High School Diploma or GEDMust be able to work weekdays from 10:00am-6:00pm and weekends and holidays from 8:00am-4:00pm1+ years of experience in a medical settingProficiency using a computerExperience with Microsoft Word, and Microsoft Excel (enter data, create and edit documents)Ability to work overtime as neededPreferred Qualifications:Experience in Healthcare insurance verification and pre-registration skills that include web-based benefit retrieval and admission notificationKnowledge of medical terminology, and a broad understanding of medical insurance laws and guidelines, insurance policy, coverage types, hospital billing procedures and payment policiesSoft Skills: Ability to communicate well and effectively interact with patients and familiesCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Business Operations Coordinator, UnitedHealth Group, New Hyde Park, Healthcare, Medical Billing, Data Entry, Insurance
Internal Number: 750509
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.