Starting Salary Range: $37,518.00 - $51,606.72; Commensurate with Experience
Employee group: Full-Time
Schedule: Monday – Friday; 8:30am – 5:00 pm
Employee subgroup: Exempt
Department name: Radiology
Personnel area: School of Medicine
Position will supervise the Accounts Receivable Staff responsible for ensuring that all third-party reimbursement is at expected levels. Will work directly with Third Party Reimbursement to resolve payer issues. Provide staff oversight for the submission of both paper and electronic claims to all primary and secondary third-party payers. This individual will assist in developing office policies and procedures, serve as a lead for troubleshooting, problem solving and will be expected to exercise independent judgment. Will be responsible for completing key tasks as needed and defined by department management.
Requires a thorough understanding of medical billing and experience using the appropriate billing system. Must possess excellent communication and customer service skills with the ability to work well under pressure. Maintain strict confidentiality of staff and patient information. Promote team work and identify areas of improvement and recommend coordinated actions to bring about changes.
Interviews, and makes recommendations for hiring, termination, and other performance related functions.
Provides direct staff supervision to include training, orientation, maintaining work schedules, and assigning workflow.
Monitors the quality and productivity of staff and documents performance and disciplinary actions as needed.
Communicates with patients, physicians, insurance companies and other departments as applicable.
Exercises discretion and good judgment in resolution of daily issues.
Assists with controlling expenditures, purchasing, payroll, record control and other administrative activities.
Assists with developing, interpreting, monitoring, implementing and maintaining CPA Policy and Procedures.
Develops and prepares financial and statistical reports for management and CPA analysis.
Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
Working knowledge of JHU/ PBS Billing Applications.
Professional & Personal Development:
Participate in on-going educational activities.
Assist in the training of staff.
Keep current of industry changes by reading assigned material on work related topics.
Complete three days of training annually.
Must adhere to Service Excellence Standards.
Continuous Performance Improvement
Supervision of Others
Will provide direct supervision of assigned staff.
Five years' experience in a medical billing environment.
One year lead or supervisor experience
Additional job related experience beyond minimum experience qualifications may substitute for formal education requirement to extent permitted by JHU equivalency formula.
* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *
Associate Degree or higher level degree.
Knowledge of JHM and JHU/ PBS billing applications.
Knowledge of PCs and PC applications.
Special Knowledge, Skills, and Abilities
Strong organizational and analytical skills.
Excellent organizational skills.
Aptitude for figures and attention to detail.
Ability to interact effectively.
Capable of meeting deadlines and working well under pressure.
Excellent interpersonal, communication and customer service skills required.
Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.