Full Time 40 hours Grade 051 University Health Service Schedule 8 AM-5 PM Responsibilities General Purpose: The UHS Billing Manager develops, performs and oversees all aspects of healthcare professional practice service billing, collections, insurance and patient account management. The Billing Manager determines procedures, trains and oversees support staff performance of all collections and billing-related procedures and is accountable for daily finance control for three medical office sites. The Billing Manager also serves as lead trainer and advisor for all reception registration, insurance documentation and billing activities. Specific Responsibilities: With considerable latitude for independent judgment: Manages and monitors billing office operations including charge collection and posting, billing and collections from patients and third party payers, posting of payments and reporting of results. Manages receivables, including assuring follow-up on accounts. Oversees employees performing billing and insurance, and transfer of medical information functions as required for the job, including orientation and training actions following department and University guidelines. Monitors and evaluates work of subordinates to assure adherence to policies and procedures. Oversees the patient referral system. Maintains database of charges, services, fees, allowances and coding requirements to assure that billings are accurate and payment is maximized. Maintains good working relationships with insurers; serves as primary billing contact. Credentials providers with payers to assure approval for payment for services. Safeguards University assets, including cash and receivables by implementing internal controls and review mechanisms. Monitors department revenue, providing periodic reports to leadership concerning the results of billing operations and the status of receivables. Maintains a thorough and current knowledge of billing office management requirements, including governmental and third party payer rules and regulations. Updates policies and procedures and communicates changes to billing staff for implementation. Coordinates practice entry of new patients, including provider selection and registration. Other similar duties as assigned. Qualifications: Bachelorâ™s degree in a related field (business, health information management, finance, etc.) and one year billing experience in an ambulatory health care primary practice setting, or an equivalent combination of education and experience. (2 yearsâ™ experience preferred.) Excellent customer service and communication skills. Experience with electronic transactions and healthcare coding required.
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