Business Analyst:This position enhances efficient Revenue Cycle operations by providing oversight to cash reconciliation and credit resolution process thereby identifying issues that can be either prevented or moved to the front end and resolved during payment posting. The Business Analyst is knowledgeable of cash posting processes, edits, payer rejections, cash reconciliation and credit resolution workflows and uses this knowledge when reviewing trends and recommending changes to enhance payment posting, refund, and credit resolution process. This position works with UCPG Finance on broader issues related cash and credit reconciliation and credit resolution reconciliation and reporting/resolution of payer denials.Cash Posting and Reconcile Oversight and AnalysisOversees the cash posting and reconcile process. Reviews current cash posting practices and determines, implements, communicates and maintains an efficient cash posting process. Identifies and implements mechanisms to reduce the number of electronic cash posting edits and works with IT to optimize system setup. Communicates with other UCPG units regarding the timeliness and accuracy of payment posting. Provides feedback and training to cash posting staff.Maintains daily cash reconciliation process and works with UCPG Finance to resolve variances and other discrepancies. Works with the bank and payers to ensure that payments and files are received timely and files reconcile to cash. Reviews and evaluates manual payment batches to find electronic payment opportunities.Provides payment posting and reconciliation expertise to other UCPG units. Assists Revenue Cycle follow up staff in resolving payment posting and missing payment issues. Monitors, trends, provides root-cause analysis, and assists in remittance error root cause resolution. Trains cash posting staff and audits quality of manual end EDI transactions. Serves as subject matter expert for payment posting activities. Assists manager in developing and documenting policies and procedures. Credit Resolution Support and AnalysisProvides support to UCPG and external entities for credit and refund resolution issues. Monitors credit balances, captures trends and identifies opportunities to improve workflows. Reviews and approves insurance and patient refund requests. Provides root-cause analysis, and assists in credit and refund root cause resolution. Provides internal and external clients with timely feedback of credit balances and refund trends and issues. Trains credit resolution staff and audits quality of refunds, undistributed payments, and other credit resolution transactions. Serves as subject matter expert for credit resolution activities. Assists manager in developing and documenting policies and procedures. Physician Revenue Cycle Billing SupportAssists the Revenue Cycle Team with reporting related to cash posting, reconciliation, and credit balances. Supports manager and the team in key performance measure and target development and tracking. Performs complex cash posting and credit resolution activities or other complex workflows as needed. Supports activities related to monthly cash and variance reconcile. Provide support/backup in other Revenue Cycle activities, as needed. Serves as a liaison between UCPG and UCM teams as well as external entities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability.The University of Chicago is an Affirmative Action / Equal Opportunity / Disabled / Veterans Employer.Job seekers in need of a reasonable accommodation to complete the application process may contact Human Resources by calling 773-834-1841 or by emailing firstname.lastname@example.org with their request.
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